Contact Richard Casino

Need help with Richard Casino? Email our support team at support@richardcasino-au.fun and explain how we can assist. Whether you have a question about your account, payments, verification or responsible gambling options, we will review your message and provide relevant guidance. Support will usually reply within 24 hours, although response times can vary depending on the nature of the request and the information required.

Richard Casino operates under a licence from the Tobique Gaming Commission (New Brunswick), licence No. 0000064, and a licence from the Comoros AOFA, reference ALSI-202509073-FI2.

How to get in touch

For assistance, send an email to support@richardcasino-au.fun. Please use the email address linked to your account where possible, as this can help us locate your details and handle your request more efficiently. Do not send your password or other sensitive security information in a message.

To help support understand the issue and respond faster, include the following information:

Your account email address or username
A short, clear description of the issue or question
Relevant dates, transaction references or error messages, where available
Screenshots if they help explain the problem, provided they do not show passwords or unnecessary sensitive information

You can contact support about account access and verification questions, deposits and withdrawals, bonus terms, technical problems or responsible gambling requests. If your message concerns a payment or account action, include only the details needed to identify it safely.

Our team will usually respond within 24 hours. Some enquiries may require additional checks before a complete answer can be provided. Please avoid sending repeated messages about the same matter, as this may make it harder to keep the conversation together and could delay the review.