Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Richard Casino. Please read them carefully before creating an account, depositing funds or participating in any game. By using the website or related services, you acknowledge that you have read, understood and agreed to these terms. If you do not agree with any part of them, you should not use the service.

Richard Casino operates under a licence from the Tobique Gaming Commission (New Brunswick), licence No. 0000064, and a licence from the Comoros AOFA, reference ALSI-202509073-FI2.

1. General conditions

These Terms & Conditions form an agreement between you and the operator of Richard Casino in relation to your use of the website, applications, games, payment facilities and other related services. They apply to all visitors, registered users and customers, whether or not a particular feature is used. Additional rules may apply to specific games, promotions, competitions or services. Where additional rules apply, they will be made available before or during the relevant activity and should be read together with these terms.

Richard Casino may update these terms from time to time to reflect changes to the service, technology, legal requirements or business practices. The current version will apply from the time it is published, unless a different commencement date is stated. You should review this page regularly. Continued use of the service after an update means that you accept the revised terms. If a change materially affects your rights or obligations, information about the change may be provided through the website or another suitable channel.

You are responsible for having suitable equipment, internet access and software to use the service. You are also responsible for any charges imposed by your internet, mobile or payment provider. Richard Casino does not guarantee that the website will always be available, uninterrupted, error-free or compatible with every device. Maintenance, technical issues, security events or circumstances outside reasonable control may affect availability.

Eligibility and lawful use

You must be legally permitted to use online gambling services in the place where you are located. You must meet the applicable minimum age requirement and must not access the service from a jurisdiction where online gambling is prohibited or restricted. It is your responsibility to understand and comply with the laws that apply to you. Richard Casino may refuse access, suspend an account or take other appropriate action where eligibility cannot be confirmed or where use may breach applicable law.

You must use the service only for lawful and personal entertainment purposes. You must not use it on behalf of another person, operate accounts for others, or allow another person to use your account. You must not use the website to facilitate fraud, money laundering, unlawful transfers, market manipulation, harassment, abuse or any other prohibited activity.

2. Accounts, verification and security

Some features require you to create an account and provide accurate, complete and current information. You must keep your information updated and promptly correct information that changes. A person may generally hold only one account unless otherwise permitted by the operator. Multiple, duplicate or linked accounts may be reviewed and may be closed where they are inconsistent with these terms or applicable requirements.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not share your password, authentication information or access device with another person. If you suspect that your account has been accessed without permission, contact the operator through the available support channel as soon as possible and change your credentials where appropriate.

Richard Casino may request information or documents to confirm your identity, age, location, source of funds, payment method or eligibility. Verification checks may be required before deposits, withdrawals or continued access can be processed. Information supplied must be genuine, readable and legally obtained. Failure to complete a reasonable verification request may result in restricted functionality, delayed processing, suspension or closure of an account.

You must not create an account using false details, impersonate another person, interfere with another customer’s account or attempt to bypass security, identity or location controls. You must not use bots, automated systems, malicious software, scraping tools or other methods designed to disrupt the website, gain an unfair advantage or access information that is not intended for you.

Account suspension and closure

An account may be suspended, restricted or closed where there is a suspected breach of these terms, a security concern, an unresolved verification issue, a responsible gambling concern, a legal requirement or another legitimate reason. An account may also be closed at your request, subject to any necessary checks and outstanding obligations. You must not attempt to open a new account to avoid a suspension, exclusion, restriction or closure.

Where an account is closed or restricted, any handling of remaining funds will be considered in accordance with applicable law, the circumstances of the closure, payment requirements and these terms. Funds connected with fraud, unlawful activity, chargebacks, abuse or other prohibited conduct may be withheld or dealt with as permitted by law. Nothing in these terms removes rights that cannot lawfully be excluded.

3. Deposits, games and withdrawals

You may use only payment methods made available through the service and for which you are authorised. The name and details associated with a payment method should correspond with your account information unless an alternative arrangement has been approved. You must not use a payment method belonging to another person or use the service to process funds obtained unlawfully.

Before making a deposit, check the amount carefully and confirm that you can afford to lose it. A deposit is not a loan, investment or guarantee of future winnings. Gambling outcomes are uncertain, and previous results do not predict future results. You should never deposit money needed for rent, bills, food, debt repayments or other essential expenses.

Payment requests may be subject to security checks, identity verification, transaction monitoring and the rules of the relevant payment provider. Processing times can vary because of these checks, banking systems, weekends, public holidays, technical issues or other circumstances outside the operator’s reasonable control. Any fees, restrictions or conditions shown at the time of a transaction should be reviewed before confirming it.

Games are governed by their displayed rules, including information about stakes, features, outcomes and settlement. You should understand those rules before playing. If a game is interrupted by a technical fault or communication failure, the result will be reviewed in accordance with the applicable game rules and operational procedures. The operator may correct an obvious error, including an incorrect display, settlement or account balance.

Promotions, rewards and special offers may have separate eligibility requirements, expiry dates, wagering conditions, maximum values or other restrictions. Those conditions will be provided with the relevant offer. You should read them before participating. An offer may be withdrawn, amended or refused where there is misuse, an error, a conflict with the offer rules or a legal or operational reason.

Prohibited conduct

Using the service while impaired to the extent that you cannot make informed decisions.
Attempting to manipulate games, payment processes, promotions or account balances.
Using software, devices or methods intended to obtain an unfair advantage.
Exploiting a technical fault or failing to report a material error that benefits your account.
Colluding with another person or interfering with the fair operation of a game.
Using the service for commercial, promotional or unlawful purposes without permission.
Submitting false information or documents during registration or verification.

4. Responsible gambling, privacy and legal information

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play and do not chase losses. Richard Casino may provide tools and support options such as deposit controls, activity information, time reminders, temporary breaks or self-exclusion, subject to availability and applicable requirements. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support.

You may request restrictions or account closure through the support options made available on the website. A restriction should not be treated as a guaranteed substitute for professional help. Do not try to bypass a self-exclusion or gambling restriction by creating another account or using another person’s account. Information about responsible gambling services and assistance should be reviewed before you play.

Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. Information may be collected and used to provide services, verify identity and age, process transactions, maintain security, prevent fraud, meet legal obligations, manage accounts and improve the website. Information may be shared with service providers, payment providers, verification services, professional advisers, authorities or other parties where permitted or required by law.

You must not copy, reproduce, modify, distribute, sell or commercially exploit website content without permission. Trade marks, logos, text, graphics, software and other material may be protected by intellectual property laws. You may view and use the website for personal purposes only, subject to these terms. Links to third-party websites may be provided for convenience, but Richard Casino is not responsible for their content, availability, security or privacy practices.

To the extent permitted by law, the service is provided on an available basis and without guarantees that cannot be made reliably. Richard Casino is not responsible for losses caused by events outside reasonable control, misuse of the service, unauthorised access resulting from your failure to protect account details, connectivity problems or reliance on information that is incomplete or out of date. Liability that cannot legally be excluded, including rights available under applicable Australian consumer law, is not excluded by these terms.

If you have a question, complaint or concern, use the contact or support function made available through the website. Provide enough information for the matter to be reviewed, but do not send unnecessary sensitive information. Complaints may be assessed under applicable internal procedures and legal requirements. You should retain relevant transaction records and communications.

If any provision of these terms is found to be invalid or unenforceable, it will be read down or removed to the minimum extent necessary, while the remaining provisions continue to operate. A failure to enforce a provision immediately does not mean that it has been waived. These terms are to be interpreted consistently with applicable laws and regulatory requirements. By continuing to use Richard Casino, you confirm that you accept the current Terms & Conditions and agree to comply with them.