Cookies Policy | Richard Casino

About cookies

Cookies are small text files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a website work properly, provide a smoother experience and give the operator information about how the website is used.

Some cookies are placed directly by Richard Casino. Other cookies may be placed by carefully selected service providers that support website functions, security, analytics, communications or advertising. These third parties may process information collected through cookies in accordance with their own privacy notices and contractual obligations.

Cookies may be session cookies or persistent cookies. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active depends on its purpose and configuration.

A cookie does not usually contain information that directly identifies you by name. However, information collected through cookies may be combined with other information associated with your account, device or use of the website. Where this occurs, the information will be handled in accordance with the Privacy Policy and applicable privacy requirements.

Similar technologies

We may also use technologies that work in a similar way to cookies, including pixels, tags, local storage, software development kits and device identifiers. These tools may help us understand whether content has been viewed, whether a feature is working, or whether a communication has been opened. For simplicity, this policy refers to cookies and similar technologies collectively as cookies.

How cookies may be used

The types of cookies used on the website may change over time as features, services and technical arrangements change. Cookies may be used for the following purposes:

Strictly necessary operation: These cookies support core website functions, including page navigation, account access, session management and the secure transmission of information. The website may not operate correctly without them.
Security and fraud prevention: These cookies help protect accounts, detect unusual activity, reduce automated abuse and support the integrity of gambling and payment-related services.
Preferences and functionality: These cookies remember choices such as language, display settings, region or other preferences, helping to make future visits more convenient.
Performance and analytics: These cookies help us understand how visitors use the website, which pages are visited, how features perform and where technical improvements may be needed.
Personalisation: These cookies may help present content or features that are more relevant to your interests, settings or previous interactions with the website.
Advertising and measurement: Where used, these cookies may help measure the effectiveness of promotional activity, limit repeated advertising and understand how visitors interact with marketing content.
Communications: Cookies may help us understand whether certain website messages or digital communications are useful, and whether technical delivery is working as intended.

Information obtained through cookies may include an internet protocol address, browser type, device type, operating system, approximate location, pages viewed, links selected, visit times, referral information and interactions with website features. The information collected depends on the type of cookie, your device and the settings applied to your browser or account.

Cookies are not used to encourage unsafe gambling. We may use information from website activity to support account security, responsible gambling processes, service improvement and compliance with applicable laws and regulatory requirements. Cookies do not change the rules of games or guarantee any result, outcome, bonus or return.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject optional cookies or select particular categories. Your choices may be stored in a preference cookie so that the notice does not appear unnecessarily on every visit.

Strictly necessary cookies generally cannot be disabled through the website preference tool because they are required for basic operation, account security or the delivery of services you request. If you block these cookies, parts of the website may not function, and you may be unable to log in, play games, manage your account or complete certain transactions.

You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, delete individual cookies, block cookies from particular websites, block third-party cookies or refuse cookies generally. Instructions vary between browsers and devices, so you should consult the relevant help or support information for your browser.

Open your browser settings or privacy controls.
Find the section relating to cookies, site data or tracking.
Choose whether to allow, block, delete or limit cookies.
Close and reopen the browser if required, then revisit the website.
Review your preferences periodically, particularly after clearing browser data or using a different device.

If you use more than one browser, device or user profile, your cookie choices may need to be applied separately. Deleting cookies may also remove saved preferences and may require you to sign in again. Blocking cookies does not necessarily delete information that was collected before the change was made.

Some browsers offer a do-not-track setting. Because there is no single technical standard for responding to do-not-track signals, the website may not respond to every such signal. You can use the available cookie preference tools and browser controls to manage optional cookies.

Third-party services, privacy and updates

We may use third-party providers to help operate, secure, analyse or improve the website. These providers may place or access cookies on our behalf, subject to appropriate arrangements and the provider's own terms or privacy information. Third-party cookies may allow the provider to recognise your device across different websites or services, depending on the provider's technology and settings.

We do not control every cookie placed by a third party, and third-party practices may change independently. You should review the privacy and cookie information published by relevant providers if you want more detail about their practices or wish to use their available opt-out tools. Rejecting third-party cookies may affect some content, integrations or features.

Cookie information may be processed in Australia or in another country where Richard Casino or its service providers operate. Where personal information is involved, it will be handled in accordance with our Privacy Policy and applicable Australian privacy requirements. We take reasonable steps to protect information against misuse, interference, loss and unauthorised access, modification or disclosure.

We may update this Cookies Policy to reflect changes to the website, technology, service providers, legal obligations or the way cookies are used. The updated version will be made available through the website, and the revised policy will apply from the date it is published unless stated otherwise. You should check this page from time to time for the current position.

Questions and privacy requests

If you have a question about this policy, want to understand how information is handled, or wish to make a privacy-related request, please use the contact or support options provided on the Richard Casino website. We may need to verify your identity before responding to a request involving personal information. Any request will be considered under the applicable privacy requirements and the relevant terms governing your account.

By continuing to use the website after reviewing any cookie notice or updated policy, you acknowledge that cookies may be used in accordance with your selected preferences and this policy. Your browser settings and available preference tools remain the main ways to control optional cookies.